Refund policy

Last updated: April 23, 2026

Thank you for shopping with Barellique. We are committed to providing high-quality beauty and wellness products and ensuring a smooth customer experience. Please review our return policy carefully.

General Policy

All sales are considered final. We do not offer returns or exchanges unless there is a verified issue with the product, such as damage, defect, or receiving an incorrect item.

If you experience any issues with your order, please contact us directly so we can resolve the matter quickly and fairly.

Damages, Defects & Incorrect Items

We stand behind the quality of our products. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us process your claim efficiently, please include the following:

Your Full Name
Order Number (e.g., 015SHOP-1218)
Email Address used at checkout
A clear description of the issue
Photo or video evidence showing the problem

Once received, our team will review your claim and determine the appropriate resolution. Each case is evaluated individually and may result in:

A replacement item
A partial refund
A full refund
Refunds

If a refund (full or partial) is approved, it will be issued to your original payment method.

Please allow 7–12 business days for the funds to appear in your account. Processing times may vary depending on your bank or credit card provider.

Exchanges

We do not offer exchanges. Replacements are only provided for items that are confirmed to be defective, damaged, or incorrect.

Unauthorized Returns

Please do not return any items without first contacting our support team and receiving approval.

Returns sent without prior authorization will not be accepted, and we will not be able to process refunds or replacements for those items.

Contact Us

If you have any questions or need assistance, please contact our support team:

Email: support@barellique.com

Phone/Text: +1 (218) 366-6965

Company Name: Arcadia Trading Inc
Address: 1120 North Milwaukee Avenue, Lake Villa, Illinois 60642, USA

Note: This address is not a return address. Please contact us first for return instructions.